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Tap the link. The report opens. Photos in their hand.
Digital report, /r/abc123RAC Auto Services · Customer report
Toyota Hilux SR5
1ABC234Hi Sarah
Data
Customers, Vehicles, and Service History
Customer, vehicle, ownership, imported history, and preferred-contact data stay connected to workshop work.
Openhood keeps the people and vehicles behind the job visible. Advisors can create and manage customers, preserve vehicle ownership history, import previous invoice context, and route operational messages to the customer's preferred contact.
Who it helps
Less lost history. More useful context.
Technicians
Can see prior service context when it matters to the job.
Service advisors
Finds the right customer, vehicle, prior work, and contact path faster.
Owners
Retains customer and vehicle history as workshop value, not staff memory.
Customers
Gets continuity even when ownership or contact details change.
What Openhood does
- Finds the right customer, vehicle, prior work, and contact path faster.
- Retains customer and vehicle history as workshop value, not staff memory.
- Gets continuity even when ownership or contact details change.
What it doesn’t do
- Archived customers are hidden by default, not destroyed.
- Imported previous invoices are read-only history and never create live invoices or payments.
FAQ
Questions workshops ask about customers, vehicles, and service history
What is Customers, Vehicles, and Service History in Openhood?
Openhood keeps the people and vehicles behind the job visible. Advisors can create and manage customers, preserve vehicle ownership history, import previous invoice context, and route operational messages to the customer's preferred contact.
What does Customers, Vehicles, and Service History replace?
It replaces lost history with useful context.
Explore more
Connected Openhood workflows
See it on a real workshop.
Spin up a production-shaped Openhood demo and run the workflow end to end, or talk to the team about getting your workshop set up.