Safety Inspection
Ford Ranger1RNG875...
Body alignment check
Project recommissioning
Today's Results
QUOTE ALL
Built for busy workshops
Less paperwork.More time on the tools.
The technician talks to the voice assistant while the car is still in the bay. The advisor sees the inspection report populate in realtime, with quote-ready recommendations ready for human review.
Technician appVoiced Inspection Report
Voice0:16Pause
1SPT3212022 Kia SportageEssentials Service
Road Test
All OKFuel Level70 %
Odometer23,000 km
Transmission
Clutch
Wheel Bearing / Tyre Noise
Steering
Speedo Operation
Noise/Vibration
Exhaust System
Brake Performance
Engine Performance
Lights
All OKHeadlights
Park Lights
Brake Lights
Indicators
Hazard Lights
Reverse Lights
Number Plate Light
Fog Lights
Interior Lights
Driving Lights
Interior
x 1Window Operation
Seat Belts
Rear View Mirrors
Windscreen
Windscreen Wipers
Washer Operation
Horn Operation
Air Con Operation
Air Con Temperature4 °C
Warning Lights/Gauges
Fan/Heater Operation
Cabin Filter
Very dirty, needs replacing.
Suspension
m 1Driveline
Shock Absorbers
Steering Box/Rack
Suspension
Lower control arm bushings have light cracking starting to show. Monitor.
Engine Mounts
Oils & Fluids
All OKEngine Oil
Clutch Fluid
Power Steering Fluid
Coolant
Transmission Fluid
Brake Fluid
Engine
All OKOil Leak Check
Fuel Filter/Lines
Cooling System
Check Visible Belts & Pulleys
Ignition System
Air Filter Condition
Timing Belt History
Brakes
x 2Front Pads1 mm
Worn to 1mm, needs replacing.
Rear Pads8.0 mm
Rear pads are 8mm and good.
Rear Shoes4.0 mm
Front Discs24.1 mm
Front brake discs are at 24.1mm, legal minimum is 24.0mm. Lipped badly, recommend replacing.
Rear Discs17.4 mm
Rear discs are 17.4mm and good.
Rear Drums227 mm
Brake Lines
Hand Brake Operation
Tyres
All OKTyre Front Left6.5 mm
Tyre Front Right6.0 mm
Tyre Rear Left5.8 mm
Tyre Rear Right6.2 mm
All Tyres Corrected To36 PSI
Spare Tyre5.0 mm
Spare Tyre Corrected To60 PSI
Tyre Size235/55R18
Wheel Alignment
Rotate & Balance
Battery
All OKBattery Health
Cabin filter is super dirty, needs a new one
Front brake pads are at one millimetre, needs replacing
Front discs are 24.1, legal minimum 24.0, lipped badly, recommend replacing
Rear pads are eight millimetres and good
Rear discs are 17.4, legal is 15.3, so they're good
Lower control arm bushings starting to show signs of aging, light cracking, monitor
Cabin Filter
Very dirty, needs replacing.
Front Pads1 mm
Worn to 1mm, needs replacing.
Front Discs24.1 mm
24.1mm, legal minimum 24.0mm. Lipped badly, recommend replacing.
Rear Pads8 mm
Rear Discs17.4 mm
Lower Control Arm Bushings
Light cracking starting to show. Monitor.
Advisor dashboardSafety Check report
Safety Check
In ProgressJoey · 10:41am · 53/70 itemsInspection result to quoted recommendation
Less handwriting.More billable hours.
Inspection results land in the advisor view while the car is still in the bay. One Quote All action turns the findings into priced recommendations with catalogue matches, labour, parts, suppliers, ETA, and totals.
Your advisor reviews the recommendation before it becomes a customer message. The technician's evidence becomes billable work without another round of handwriting and retyping.
Inspection-linked recommendations, advisor-confirmed before SMS
Advisor dashboardFast Quote Builder
Today's Recommendations
Quote rows appear from inspection findings with catalogue matches and supplier detail.
Labour
h
Parts Required
CodeTitleCostQtyMarginPrice
$
%
$68.00
Parts Supplier
Multiple
Parts ETA
Multiple
Availability
Parts$68.00
Hours0.2
Labour$33.00
Fixed Price
$101.00
Labour
h
Parts Required
CodeTitleCostQtyMarginPrice
$
%
$189.00
Parts Supplier
Multiple
Parts ETA
Multiple
Availability
Parts$189.00
Hours1.4
Labour$231.00
Fixed Price
$420.00
Review & send quote SMS
Rachel Kim0412 345 678
Hi Rachel, Joey from Your Workshop here.
We've completed your Safety Check and have 2 items to discuss.
1. Cabin filter replacement - $101.00
2. Front brake service - $669.00
Please respond with "ALL" to approve all recommendations, or with each item number you want to approve. eg "1, 2, 3"
If you'd like to discuss please reply "CHAT".
To decline, please reply "NO".
If you can please respond before 12:00 pm, we'll be able to complete these today.
To see the full report and quote, please go here: openhood.live/r/1spt321
Thanks!
540 chars · 4 SMS segmentsOpen link
Customer-facing reports
Less voicemail.More authorisations.
The report your customer sees does not look like a 1998 print-out. Clean layout, line-item pricing, traffic-light prioritisation, and plain-language context for every recommendation.
The advisor sends the report, not a cold read-out. Customers can approve, ask, or call back after they have already seen the photos, prices, and priority.
Mobile-first authorisations, delivered in minutes
Customer's phoneA Better Experience
8:47
Your Workshop
Today 8:47 AM
Hi Rachel, thanks for booking in with Your Workshop today. We'll keep you updated as we work on your car and let you know if anything needs your approval.
- Your Workshop
Hi Rachel, Tim from Your Workshop here. We've completed your Safety Check and have 2 items to discuss. 1. Cabin Filter - $68.00 2. Front Brake Pads - $189.00 Please respond with "ALL" to approve all recommendations, or with each item number you want to approve. eg "1, 2, 3" If you'd like to discuss please reply "CHAT". To decline, please reply "NO". If you can please respond before 12:00 pm, we'll be able to complete these by 4 pm. To see the full report and quote, please go here: https://openhood.live/r/1spt321 Thanks!
8:47Your Workshop
Hi Rachel, here is the Safety Check Report for your 2022 Kia Sportage.
Safety Check Report
Make Model2022 Kia Sportage
Registration1SPT321
N/A
Critical
Early Repair
Monitor
Good
6.5mm
6.0mm
36PSI
1.0mm
8.0mm
24.1mm
Inspection Results
Today's Recommendations
2 items need approval
Authorise All
1
Cabin Filter
$68Very dirty and requires replacement.
2
Front Brake Pads
$189Worn to 1mm and require immediate replacement.
If you could please respond before 12:00 pm we can complete this for you by the end of today.
Waiting on your approvalAction required
Enter your authorisation code
A 6-digit code was sent to +61 *** *** 888.
Workshop visibility
Less guesswork.More live view.
Every bay, every job, every status visible in real time from the service desk or the owner's phone. You do not have to walk the floor to find out what is happening on it.
Multi-site operators see the same metrics rolling up across the group: work in progress, work stalled, work completed, and additional work captured.
Every bay, at a glance
Service Manager DashboardBay View
Mazda CX-51MAZ482...
Essentials Service
Tyre rotation
Audi Q51AUD905...
Diagnostic scan
Oil leak check
Toyota Corolla1COR612...
Logbook Service
Battery test
Mitsubishi Triton1TRI440...
Brake shudder check
Wheel alignment
Subaru Forester1FOR882...
Cooling system check
Road test
Nissan Navara1NAV204...
Service inspection
Fuel filter
Suzuki Swift1SWF116...
Essentials Service
Wiper blades
Kia Cerato1CER703...
Noise diagnosis
Front suspension
Nissan Patrol1PAT099...
Tow check
Transmission service
Toyota RAV41RAV430...
Hybrid health check
Cabin filter
Holden Commodore1COM226...
Oil leak check
Rear brakes
Nissan X-Trail1XTR517...
Safety Check
Tyre rotation
Isuzu D-MAX1DMX842...
Fleet service
Front pads
Subaru Outback1OUT289...
Safety Check
Essentials Plus Service
Toyota HiLux1HIL204...
Safety Check
Front Brake Service
Kia SportageSHOPUTE...
Safety Check
Logbook Service
Kia Sportage1SPT321...
Safety Check
21
Essentials Service
The completion window
Less re-booking.More done today.
The problem is not just admin time. It is that admin time steals the part of the day where the customer can still say yes and the workshop can still finish the work.
Openhood pulls the inspection result, recommendation, authorisation, parts decision, and bay visibility forward while the car is still on site.
The cost of admin, shown before the day disappears
The cost of adminAdmin time shrinks the authorisation window.
Every handwritten finding that gets decoded later steals time from quoting, customer authorisation, parts ordering, and same-day completion.
5 to 15 min
handed back per service when inspections aren't written by hand, dropped in a pile, deciphered, and re-typed.
$500 to $1,000
recovered per day in additional work that gets completed in the same visit, not deferred to a re-booking or "next time".
Condition reports and evidence
Less disputes.More evidence.
Photo and video capture is built into the same workflow as the inspection. Damage at intake. Findings at discovery. Work at completion.
When a customer disputes a scratch or a recommendation, you show the photo with the date on it. The conversation is shorter and the work record is stronger.
Timestamped on capture, filed against the job
Condition report1232034
Photos are filed against the RO before customer questions start.
LH lower door/sill dent8:42am
Arrival condition photo filed before inspection starts.
Driver door scratches8:44am
Customer-visible scratches captured with the RO.
For groups and networks
One view across every site.
If you run more than one workshop, you already know the cost of inconsistent reporting. Openhood gives multi-site operators the same metrics rolling up across the group.
Group dashboard
Every workshop, every bay, every job in one rollup. Drill from group level to site to bay in two clicks.
Same metrics, every site
Additional work captured, approval rate, same-day completion. Standardised across the network so coaching has a baseline.
Templates that stick
Roll out a refined inspection process to every site at once. New SOPs go live without laminated sheets.
QC oversight
Quality-control checklists make review visible across the network, so leads can spot missed steps before a weak handover reaches the customer.
Branded customer experience
Every report, authorisation, and customer update carries the same high-quality digital experience, regardless of which site does the work.
Compliance you can evidence
Every job and inspection documented, timestamped with optional photo and video media, logged against the job. When a customer disputes a recommendation or an auditor asks for proof, the record is already there and searchable across the group.
For builds and restorations
Where the job spans months.
Not every job clocks in and out in a day. Custom builds and restorations span weeks, months, sometimes years. Openhood's Project ROs hold the whole thing in one place.
Every billable, captured
Every session logged against the project. Fifteen minutes here, twenty minutes there. Over six months, the unbilled time adds up.
Progress invoicing
Invoice for what has been done, when it has been done. Customers see what they are paying for.
The whole project, one record
Photos from teardown to paint, parts orders, notes, and progress. Pick it up next Tuesday without reconstructing the job.
DROP THE PAPER WEIGHT
No more paper dragging the day back.
Productivity is the main story. Dropping the paperwork also fixes the quiet admin weight that follows every job card, filing cabinet, and missing service history.
Every previous service, instantly
Customer pulls in for their next service. Their history loads as you scan the rego.
Nothing to sort, file, or archive
Job cards are searchable the moment they exist, not stacked in a back-office cabinet.
Seven years, kept by software
Australian record-keeping rules mean inspection and service history needs to be ready when an auditor or insurer asks.
Technician app
Now available on the App Store and Google Play.
Technicians install the same Openhood app your workshop uses in production, then open assigned jobs, capture condition evidence, and update work from the bay.
Get the technician app
Download Openhood for iPhone or Android.
Free yourself from the paperwork.
Product is pre-launch. Try the live demo, then talk to the team if your workshop could be a pilot site for voice inspections, advisor recommendations, and customer authorisations.
If nothing opens, email dave@openhood.live.